Check Broker Credit Online
InstaPay just rolled out a new feature for carriers: online credit checks. You can now search our database of brokers before deciding who to do business with! We’ll take you through this process step-by-step below in our video and blog.
Step 1: Log in to your InstaPay account to access the portal.
Step 2: Once you log in, you’ll be on the “Invoices” page. Click on the “Customers” tab at the top of the page.
Step 3: On the “Customers” page, type in an MC number, DOT number, or DBA name in the search bar to find a broker. Your customers' credit statuses will show by default.
Step 4: Once you’ve typed in a number or name, search results will appear. You will see broker credits to the right of the search results. Note that there’s a chat icon in the bottom right-hand corner.
Brokers can have three different statuses with InstaPay: acceptable, moderate, and ineligible.
If a broker is acceptable, InstaPay will factor the loads. The broker’s credit is in good standing, and there should be no problems.
A moderately acceptable broker will need our approval. A broker could be moderate because they have been in business for less than a year, they don't have a great credit score, or they are a new broker to us, meaning we have't factored any invoices with them as the broker. You can email us at email@example.com or use the chat function in the bottom right-hand corner to find out if we'll factor the loads.
Ineligible means that there was a serious issue with the broker or lost authority, so InstaPay cannot factor them anymore.
Need additional help? Use the new chat function. Choose any of the customer support agents online to ask about brokers, credit checks, and more!
Why is this feature so useful? Well, as a carrier you want to know a broker’s credit before going through the effort of picking up their load(s)! Online credit checks cut out the extra step of having to contact InstaPay about every single broker. Now you know to contact us only if their credit is “moderately acceptable.”
This new feature saves time and makes things more transparent for everyone!
Want to get paid right away? Apply for InstaPay today. We have a 3% flat fee and no contract lock-ups.